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Subscribe to our NewsletterVirtual Presence Overview
Managed services for your video technology so you can focus on your business
Today some of the biggest organisations in the world are connected to the BCS Global Virtual Presence service. Suitable for small businesses to large enterprises, Virtual Presence provides customers with a fully managed service down to your video endpoint - to ensure you get the highest quality video performance at all times. Virtual Presence is ideal for organisations that don’t have the resource, expertise or infrastructure to manage and maintain their own video conferences.
| Virtual Presence - Core Services: | Add-On Services |
| Live video and audio help desk services, available 24/7 | PC applications for video-on-the-move (iView) |
| End-to-end management, from infrastructure to your endpoint connections. | Operator attended call monitoring |
| End-point software revision management | Operator assisted call launching |
| Usage Reports | Enhanced Monitoring |
| Remote re-boot | |
| Address book management | |
| ISDN Gateway services | |
| 3rd party support escalation | |
| Remote End-User training | |
| 3 levels of support |
* Only for select packages
Understanding Video Conferencing
Download the BCS Global Guide to Video ConferencingVideo Room Rental
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