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Virtual Telepresence Overview

Managed services to support the latest in Telepresence systems

Telepresence is an immersive video environment that creates a realistic face-to-face meeting experience. In a Telepresence environment, participants on the video screen appear in life-size and in sharp detail so that you feel like they are in the same room. The room design, lighting, Telepresence video units and high definition details on screen all combine to create an experience like no other. Given the significant investment in such high-end systems, the service element becomes even more important.


BCS Global offers a managed Virtual Telepresence service to ensure that Participants in a Telepresence environment get a consistently high level of service and experience.


The Virtual Telepresence service will:


  • Include 24/7 live customer support on audio and video from a team of video experts around the world
  • Include all the network monitoring and back-end support that ensures your Telepresence meetings run smoothly at all times
  • Include reporting so you can see your Return on Investment (ROI)
  • HConnect to the BCS Global Video Exchange to ensure a reliable high quality video experience
  • For users who are not confident with the equipment, we also provide call launching and call monitoring facilities to remotely launch your meetings

    • For more information about the BCS Global Telepresence service please contact us directly.

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